We offer an official two years warranty on frame and one year warranty on components for our Birdy, CarryMe, CarryAll, IF Move and Reach Bicycle.

Starting from the date of purchase and under normal usage, Pacific Cycles’ bicycle frame (front triangle and rear triangle) are provided with 2-years of warranty.

General parts and components, limited to front fork, saddle, seat post, shift levers, F/R derailleurs, chainring set, crank set, hubs, freewheel set, handlebar set, stem, F/R brakes, brake levers, pedals, fender set, carrier set, bearings, linkage bars, are provided with 1-year warranty.

Wear and tear parts, such as tire, tube, rim, rim tape, spoke, chain, brake pad, disc brake rotor, disc brake lining, brake I/O cable, shift I/O cable, grip, lubrication, coating…etc are excluded from warranty terms and conditions.